Privacy Policy

At LymeScope, your privacy is our priority. We understand that health-related information is deeply personal, and we treat it with the highest level of care and respect.

  1. 1. What information we collect

    We may collect limited personal information — such as your name or email address — only when you choose to share it (for example, to subscribe for updates or contact us).

    LymeScope does not collect or store any private medical data, chat histories, or sensitive health records. All AI interactions are processed securely and are not linked to your identity.

  2. 2. How we use your information

    We use the information you share only to:

    • provide access to LymeScope features,
    • respond to your questions or feedback,
    • send updates if you’ve requested them.

    We never sell, rent, or share your personal information with any third party.

  3. 3. Cookies and local storage

    LymeScope uses a single essential, security-focused cookie to enable secure sign-in through our “magic-link” feature (e.g., lymescope_sid). This cookie is required for the site to function and is not used for analytics or advertising.

    We also use a small browser local storage entry (chat_sid_v1) to restore your chat session across page refreshes and browser restarts. This value is not a tracking identifier, is not shared with third parties, and is not used for advertising or analytics. It remains in your browser until you clear site data or we rotate it as part of routine maintenance. You can remove it at any time via your browser’s “Clear browsing data” / “Clear site data” controls.

    We do not currently use analytics, advertising, or third-party tracking cookies. If we introduce optional cookies or similar technologies in the future (for example, to measure usage or improve performance), we will notify users and request explicit consent before setting them.

    You can always clear or block cookies in your browser settings; however, doing so may prevent sign-in from working correctly.

  4. 4. Data security

    All data is transmitted using secure, encrypted connections (HTTPS). We regularly review our practices to ensure your information stays safe.

  5. 5. Your rights

    You can contact us anytime to:

    • request deletion of your contact information,
    • unsubscribe from updates,
    • or ask how your data is used.

    Contact: Use our Contact Form

  6. 6. AI disclaimer

    The LymeScope AI system is designed for educational and informational purposes only. It does not create or store medical profiles of users. Conversations are processed to generate responses but not retained as personal data.